Warning: this text is a small selection of our contract of sale and is translated automatically.
Refer to the Italian language for legal issues.
1.SUBJECT
These General Terms are for the purchase of products made remotely via computer network, website
www.VialeScarpe.com belonging toTaverna Srlwith registered office in Turin Via G.26 B physicians, registered at the Chamber of Commerce of Turin to n.771,507, VAT 06,229,180,010, hereinafter referred VialeScarpe.
Each transaction of purchase will be governed by the provisions of the DLNo185/99 and, as regards the protection of confidentiality, will be subject to the legislation under Law 675/96.
VialeScarpe sells products on the site, and not produce them.The indications of materials and tissue composition are those indicated by the manufacturer.
VialeScarpe is a web site selling products for footwear, apparel and accessories.
Purchases of products available as they are illustrated and described in its own details on line, is made by the customer at the given price, plus any travel expenses, as specified below, and, as appropriate, including the costs of collection.
The products are represented and visible on the site accurately and truly owned the aforementioned characteristics.
VialeScarpe, however, is not able to guarantee the exact correspondence to reality in relation to images and colors as they appear on the monitor of the Customer.
VialeScarpe is not responsible for any incorrect information supplied by the manufacturer.
2.ACCEPTANCE OF TERMS OF SALE
The customer, by sending electronic confirmation of your purchase order, unconditionally accepts and undertakes to observe in its dealings with VialeScarpe, conditions of sale below transcribed, declaring that I have read and accepted all the information to him provided, under the rules mentioned above, also note that VialeScarpe itself is not considered bound to different conditions unless previously agreed in writing.
VialeScarpe considers definitively concluded the contract, except in cases of withdrawal or made at the time of product delivery to the carrier.
Before this moment is crucial product availability and receipt of money, if you chose a payment in advance.
In case of payment through mark, the contract is concluded with the payment of the carrier upon receipt of goods.
3.Customer engagement
Conditions of Sale must be examined online by the Customer Site VialeScarpe before confirmation.
The submission of the confirmation of the order implies the total the Conditions of Sale, and their total acceptance.
The Customer undertakes and is obliged, when the procedure of buying online, print and keep these Conditions of Sale, already examined and accepted during the process of purchase in order to fully satisfy the conditions laid down Articles.3 and 4 of DLNo185/1999.
4.METHOD 'PURCHASE
Before confirming the order, the customer will be shown the unit cost for each selected product, the total costs when buying more products, transport costs, and possible reversal of the charge VAT when selling to the 'abroad.
Confirming the order, to complete the contract, the customer will receive an email message containing the number and date of order.
5.ORDER
The order is perfected by "point and click (press key confirmation and / or accept).
If the order is completed correctly the customer will immediately receive a confirmation email containing your order number.
Otherwise, you must repeat the purchase procedure.
With the Confirmation Order, VialeScarpe is committed to providing the customer products, the terms and conditions provided in these Conditions of Sale, subject to the right of VialeScarpe not to initiate orders against persons who do not give sufficient guarantees solvency.
6.PRICE
The prices of the items listed on the site are inclusive of VAT and are valid for all orders that come from Italy and other countries belonging to EU.
For sales made to countries outside the EU the price will be written off of VAT (20%).
Prices may be subject to variation for any promotions.The price of the contract is valid for the visible to the sending of.
7.PAYMENTS ACCEPTED
- Payment by Cash (only for shipments made in Italy and only for products in stock) directly to the boy, only cash on delivery, and entails a cost in% of amount.Courier collects only the correct amounts, and there is no repayment of the rest.
- Payment through the PayPal secure system.For more information see: www.paypal.com
- Payment by credit card (Visa, MasterCard prepaid cards) directly online on a secure server CartaSì.The transaction will be confirmed, for the currency, only after actual fulfillment.The financial information (card number, expiration date, etc..) Will be automatically handled by the Secure Server CartaSì without VialeScarpe or third parties can access them in any way.Such information will never be used except for issuing refunds in case of any returns, and always and only be paid by the customer
- Payment by Bank Transfer: The coordinates to make the payment will be sent via email after order confirmation.Clearly state the reason for the transfer order number and send a copy of the payment receipt within 1 business day via e-mail to info@vialescarpe.com, or via fax to391,786,066,981.The amount corresponding to the total order must be received and less any expenses relating to any bank
- Withdrawal in Store: 10% discount, you have 24 hours time (including Saturdays) to be of the order to withdraw food at our headquarters in Turin, Via Tripoli 2, enjoying a 10% discount (excluding specials) .
For products not in stock require payment in advance via PayPal, credit card or wire transfer.
8.SHIPPING.
- Italy:
For orders with a lower amount to 200.00 euros, the relative contribution of shipping charges is calculated automatically from the site based on weight and destination and is visible in the shopping cart page, before confirming the order.
For orders totaling over 200.00 euros, the standard shipping via courier is free.
The costs relating to shipments made for the product are charged to the client.
The costs of shipping the product delivered are free only if the amount of goods deduction is equal to or higher than Euro 200.00 (or any minimum amounts for special promotions).
If the goods shipped is not withdrawn, the customer will be required to reimburse VialeScarpe within 7 days of your request, the cost incurred for the expedition was successful and the cost of stock.
The goods travel at your own risk of the Customer.The cost of shipping includes the cost of insurance: All shipments are insured.
- Agent:
The cost of transport varies depending on the weight, volume and the country of destination before confirming the order will display shipping costs.
Any customs charges are paid by the consignee.
9.TIMING OF EVASION OF THE ORDER
Orders are sent out (for avoidance means the delivery of goods to the forwarder) VialeScarpe been checked by the accuracy of personal information and details provided by the Client:
- when paying by credit card or PayPal within one working day (Monday to Friday) after receiving the order, except communications by the Bank, of any ongoing audits of the regularity of the transaction, or validity used paper
- when paying by Mark: business day (Monday to Friday) after receiving the order, subject to collection of any shipments to be delivered
- when paying by bank transfer: business day (Monday to Friday), following receipt of notification of payment by the Bank
- The 'Gift Pack' could be delayed by one day order fulfillment.
If the merchandise is in stock, as shown in details, order fulfillment is guaranteed within 15 working days.For whatever reason, order fulfillment can not be made within 15 working days specified, the Customer will be promptly notified by e-mail which will ask for confirmation of order.
In this case order will be confirmed only after the positive response to the email above, constitute acceptance by Customer of the date of delivery.There are no CONSIGNMENTS: If you order more products, one or more of them is not currently in stock, the order will be filled in one go, when the total availability of items ordered.If the client wishes to receive the goods immediately available and postpone the delivery of products not available at a later date, should opt for a double order.If both the active promotion "Free Transport" orders will be eligible only if they individually reach the minimum amount.
10.WAYS AND DELIVERY TIMES
Shipments are made via UPS.Visit
www.ups.com to know the time of delivery.Retreat in store at our headquarters in Turin: the client can make the reservation of products via the website VialeScarpe and come and pick you up at our headquarters in Turin, Via Tripoli 2, without any charge within 24 hours including Saturdays-from - 'Enter the order, using the 10% discount (excluding specials).
11.CLAIMS AND GUARANTEES
Products purchased on site VialeScarpe are subject to discipline, as applicable, referred to DL 02/02/2002 n.24 (OJNo57, 8.3.2002) on contracts of sale and guarantees relating to consumer goods and, although not envisaged there, the specific provisions provided for by the Civil Code.
This guarantee is applicable to products having defects of conformity and / or failures not evident at the time of purchase, provided the product is used properly and with due diligence and that is in compliance with its destination.
The guarantee is not applicable in case of negligence and carelessness in the use and maintenance.
The guarantee is personal and will therefore apply only to the original buyer, being restricted to direct customers and not to dealers, retailers, etc..
Any defects in the products must be reported in writing (mail with return receipt) from the customer within the statutory deadline for the return of the defective product return that will be agreed with VialeScarpe.
VialeScarpe reserves the right to verify the actual difettologia enunciated by the customer and make the replacement until after the review.
The request will be processed if the parcel will be returned the following documents: Document Sales, number and order date, detailed description of the defect.The costs of returning the goods to the sender shall be borne by the customer.
For any clarification and possible complaint VialeScarpe can be contacted via email by completing the form.
12.EXCHANGE GOODS AND RIGHT OF WITHDRAWAL
Under and within the DL185, 22/05/0999 Customer has the right to withdraw from it if not satisfied, sending a request via email stating the order reference and the product code that will be returned.
The DLalso provides that an essential condition in order to exercise the right of withdrawal is that the goods are returned intact, with original packaging, accompanied by the sales receipt attached to the shipment, and shipping charges incurred for returning goods are charged to the customer.
If made, partial or total, it is necessary that the amount of goods deduction is equal to or higher than Euro 200.00 (or any minimum amounts for special promotions), to maintain the right to the rebate of the costs of shipment, which otherwise will be charged on the credit note.
Under DL185/99 states that the withdrawal right is reserved exclusively for clients defined as "consumers", ie natural persons who purchase products for their own use and act for purposes not related to their professional activity, are excluded traders and resellers.
The instructions on how to make will be sent via email, which will also indicate the authorization code to return.
The return must be received at our office no later than 10 days after receipt of order.
SUCH RETURN MUST BE AGREED is authorized.PARCELS will be withdrawn without authorization.
13.REFUNDS FOR PRICE OF THE PRODUCT RETURN
If the Customer, for whatever reason you wish to return the goods, shall be entitled to a refund of the price paid for the product purchased, the terms and conditions of the Right of Return.The reimbursement will be made on the day 15 and day 30 of each month following the receipt of the returned goods in the following ways:
- if payment was via Cash or Bank Transfer, reimbursement will be made by bank transfer to the coordinates specified by the customer, net of bank charges
- if payment is done through PayPal, you will be asked about a transfer transaction.On demand of the amount can be made on credit, and be used for a subsequent order.
14.LAW APPLICABLE TO CONTRACT
All matters not expressly provided for and regulated in these conditions of sale apply Italian law currently in force.
15.PRIVACY
Information for those interested in buying products VialeScarpe.VialeScarpe by Taverna Ltd, acting as "owner" of treatment, assure the security of customer's personal data and full compliance with the obligations imposed by Law No.675/96 and Legislative Decree.No171/98.
According to Art.10 of Law No.675/96, bringing dispositions to "protection of persons and other subjects regarding the processing of personal data" we inform you that the customer's personal data will be processed with computer systems and with the help of third parties connected to the corporate solely for purposes related to the execution of the contract.
Purposes in connection with the contract shall be construed, in particular, all functions connected with and performance of the purchase, such as managing the computer system, control of payments, the management of shipping and handling of complaints.
VialeScarpe by Taverna Ltd., as holder of the processing of personal data of customers, local communities also that a more extensive information on the processing of data, the list of rights granted to Customer under Article.13 of Law No.675/96 and the list of those appointed by VialeScarpe by Taverna Ltd, responsible for processing the data, are available upon written request.
With reference to the data provided, the Customer may exercise the rights under Art.13 L.675/96 (access, correction, integration, cancellation, opposition, etc..) Addressing to the "owner" or the "responsible" for the treatment.
By completing the "Order Form Digital", the client declares to have taken note of this informative and gives its consent to the disclosure of personal data and to process them, for the purposes and by persons specified in the same note, aware that in the absence of consent and in cases of proven mendacity of the information the order can not be executed.
